Privacy Policy

This Privacy Policy describes how Lisa Copeland / Lioness Real Estate Group ("we," "us," or "our") collects, uses, and protects your personal information when you visit lisacopelandrealestate.com (the "Site") or use our real estate services. By using the Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you interact with our Site or services:

• Personal Identification Information: Your name, email address, and phone number when you fill out a contact form, request a home valuation, subscribe to our newsletter, or otherwise communicate with us.
• Property Information: Property address and details you provide when requesting a home valuation or market analysis.
• Technical Data: Your IP address, browser type, operating system, referring URLs, device information, and browsing behavior collected through cookies and similar tracking technologies.
• Communication Data: Any messages, questions, or feedback you send to us through forms, email, or phone.
• Cookies and Tracking Technologies: We use cookies, web beacons, and analytics tools to understand how you use our Site and improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, questions, and service requests.
• To provide real estate services including buyer representation, seller representation, home valuations, and market analysis.
• To send market updates, newsletters, and promotional materials if you have opted in to receive them.
• To improve our website, services, and user experience.
• For analytics and marketing purposes to better understand our audience and optimize our content.
• To comply with legal obligations and regulatory requirements.

3. Information Sharing

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: We may share your information with trusted partners such as lenders, title companies, home inspectors, or other service providers necessary to facilitate your real estate transaction, but only with your explicit consent.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Email Communications

We use email to communicate with you about your real estate needs and our services. Specifically:

• You may unsubscribe from marketing and newsletter emails at any time by clicking the "unsubscribe" link at the bottom of any email, or by contacting us directly.
• We will continue to send transactional emails related to active client relationships, ongoing transactions, or direct requests you have made.
• Newsletter subscribers receive market updates, real estate tips, book launch information, and exclusive content from Lisa Copeland.
• We do not share your email address with third parties for their own marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption where appropriate, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Site. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites, including but not limited to social media platforms, lender websites, and real estate portals. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

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This Privacy Policy is for informational purposes and does not constitute a legal contract. For complete terms governing your use of this Site, please see our Terms of Service.